C/QMS (Compliance/Quality Management System) for Airlines
C/QMS (Compliance/Quality Management System) for Airlines
Quality Management Systems lay the framework for consistent performance throughout an airline’s activities. This course provides an introduction to QMS components and objectives that you can establish within your operations.
Learn the key regulatory and operational requirements for designing and controlling an efficient QMS, then practice your skills in process mapping, procedure writing and audit finding review during a series of practical exercises.
This course is available at Demo Aviation and on-demand in the client facilities
This course is available at Demo Aviation Facilities and on-demand in the client facilities


This classroom course provides 4 days (32 hours) of instruction delivered by an official EASA AOC postholder approved Instructor.
Student performance will be based on an examination
- There are no prerequisites for this course
- Recommended level is Entry-level and Intermediate
Upon completion of this course you will be able to:
Understand the quality requirements of key regulatory bodies and national authorities such as ISO, EASA.
Outline the key practices required to maintain a QMS: the quality policy, procedures, audit, and reports
Develop your process mapping and procedure writing skills
Prepare yourself for further specialization and training in QMS implementation
Course content
ISO 9000 family and quality requirements
Quality policy
Quality manual and its contents
Management review process
Process management
Establishing processes
Planning and writing procedures
Document control
Which elements to control and how
Planning a document infrastructure