Quality Management Systems lay the framework for consistent performance throughout an airline’s activities. This course provides an introduction to QMS components and objectives that you can establish within your operations.
Learn the key regulatory and operational requirements for designing and controlling an efficient QMS, then practice your skills in process mapping, procedure writing and audit finding review during a series of practical exercises.
This course is available at Demo Aviation and on-demand in the client facilities
This course is available at Demo Aviation Facilities and on-demand in the client facilities
Quality policy
Quality manual and its contents
Management review process
Establishing processes
Planning and writing procedures
Which elements to control and how
Planning a document infrastructure
Measuring compliance
Root cause analysis
Developing and initiating a corrective action plan
Levels of non-conformity
Practical exercises
This course is designed for airline staff, including: Management new to the field of quality Quality internal auditors Operations managers
A DemoAviation Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
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